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Posts: 4
Registered: 09.12.2008
11.11.11 15:27:59
To: Vlad

I didn't know about this option (it's a brand new machine). But I tried both options with AVS Video Converter and they both hung. Got any more suggestions?
Posts: 2396
Registered: 29.01.2012
12.11.11 18:12:32
To: gregsalyer

It's a pity that this option did not work. Try disabling Nvidia driver in Device Manager.

For it click right mouse button on My Computer and open Properties, find Device Manager and run it.

In Device Manager follow Video Adapters>Nvidia. Disable it via context menu.

Then try running AVS Video Converter.

Please inform about the results.
Posts: 4
Registered: 09.12.2008
14.11.11 19:33:16
To: Vlad

That WORKED. I can deactivate Nvidia when I want to use the AVS routines - no problem. But, do you guys know what the fundamental problem is and are you working on a solution?

Thanks for the help
Posts: 2396
Registered: 29.01.2012
16.11.11 11:31:16
To: gregsalyer

Hello,

Yes, we are working on a solution.

Best regards.
Posts: 1
Registered: 04.01.2012
04.01.12 12:33:07
I recently purchased this program and it is not responding when I try to convert a file. I am getting no response from the Co. can anyone help me out ?
Posts: 2396
Registered: 29.01.2012
05.01.12 10:50:01
To: fralew95@yahoo.ca

Hello,

Could you please specify your PC configuration? Do you have Dell XPS?

Best regards.
Posts: 1
Registered: 22.01.2012
22.01.12 19:51:05
I'm having this exact issue.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
23.01.12 11:38:46
To: flogger123


Hello,

Please attach a screenshot of your PC configuration: right-click My Computer, choose Properties, make a screenshot of the General tab. Please specify the model of your video card.

Best regards.
Posts: 1
Registered: 05.02.2012
05.02.12 15:34:26
I have the same issue.
Purchased the entire AVS suite.
Video Convertor just hangs at "Initiailizing Conversion"
I have tried selecting, within the nvidia control manager, to use the Intel HD graphics, both globally, and for opening the video convertor.

Lenovo Thinkpad W520
Intel HD Graphics & nVidia Quaddro 1000m
8 GB RAM



Any Solutions
Lex
Administrator
Posts: 914
Registered: 20.05.2010
06.02.12 06:02:09
To: markdb77


Hello,

Your request is processed at our support system:
http://support.avs4you.com

Best regards.
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