To: cotoPeC
I have the entire suite installed. I am using the latest version of VE4 as I just installed three days ago. I verified that it is 4.2.1.166.
I installed AVS on my tower running Vista Ultimate. When I received the errors noted I tried installing in another partitiion under Windows 7 RC. I got the same result. Then tried installing on my laptop under Windows Vista Home Premium. Everything worked on my laptip! (I am aware of one license per computer and only reinstalled multiple tmes to diagnose the error. I will uninstall and only use one copy when this is resolved).
I also posted the problem on the support site and received the response copied below from Maria. I am now away for 2 weeks and won't be alble to test the suggested solution until I return.
I'm not hopeful about the proposed solution below in that as noted above I reinstalled a fresh copy of the software in my other partition and received the same errors. If you have additional ideas please share.
Thanks!
Charlie
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Hello Charles,
Sorry for delay.
To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:
1. Go Start> All Programs> AVS4YOU> Uninstall.
2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).
3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:)>> Documents and Settings>> All Users>> Application Data>> AVS4YOU (delete it).
Download the latest version from our web page:
http://avs4you.com/downloads.aspx
Now install the program anew on your PC.
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