just disappears!

I installed a fresh winxp pro 64 bit, 4gigs of mem

I attached a screen shot of the event log

i have images of winxp pro 32 bit and 64 bit, I tried using 32 bit this time(first post was with 64 bit)

seems the h264 codec is the promblem?

this screen shot is from winxp pro 32 bit from the event log

here is my system info

To: r_ck2000


Hello,

Could you please give more details about the error:

- specify the format, origin and size of the file you convert;

- inform us whether the error occurs converting just one particular file or several files;

- specify to which format you convert and which profile with output settings you select in the Profile list.

Regards.

To: Vlad


from the dvd I use dvd shrink(no compression) to copy main movie to hdd

then load the que with a lot of movies using the video_ts file in batch mode

the settings are h.264 768 settings, only I changed the threads to 4 and deblockng strength to 6 and threshold to 6

it happened with different files and I'm able to play the movie from the hdd folder in nero

as far as an error message in the converter itself, like I said it just disappears(the whole program) I check task manager to see if the process is still running and it's not

so I check the event log and sent the screen shots

I even uninstalled from registry and all and reinstalled, I ran the repair and all was secussful

To: r_ck2000


Thank you for the details. We will test the conversion in the same environment and I will get back to you.

Could you please also specify the origin of your DVD's? Are they usual DVD-movies from store or camera-made?

By the way, do you use AVS Video Converter on a desktop or on a laptop?

To: Vlad



usual dvds, store bought
I'm usng on a desktop

I'm wondering if it's not the codec itself?

on the settings when it says "use external codecs for avi" would the converter use an external h264 codec also?

To: r_ck2000


Our program uses internal h.264 codec. However... Do you have k-lite codec pack installed on your PC?

To: Vlad


no I do not have klite installed

I did install coreavc h264 codec and so far no crash and it's been running for 6hrs

r_ck2000:

To: Vlad I did install coreavc h264 codec and so far no crash and it's been running for 6hrs

Does that mean that the problem has been solved?

To: Vlad


I believe so, the problem was virtual memory, I notice my machine was running sluggish when i was using the converter, I then checked in the task manager to see what the usage was and it was a lot, so I cranked up my virtual memory and so far no problems

I really appreciate your help in this matter

Rick

p.s. I tried a lot of converters and this is by far the best

grrrr I was going back and forth from 32 bit and 64 bt, then I brought win 7 and tried to install it and it says I used it on more then one computer? wrong, same computer different OSs

help me vlad

never mind

To: r_ck2000


Dear Rick,

Please note that license subjects are not allowed to be discussed on the forum according to the rules. If experienced any problems with you license, please feel free to contact us via our support system, we will be glad to help.