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Posts: 1
Registered: 13.03.2010
13.03.10 09:33:45
REGARDLESS OF ASPECT RATIO AND REGARDLESS OF USING INCLUDED TEMPLATES OR MY OWN BACKGROUNDS , EVERY DVD DISC THAT IS BURNED AND PLAYED BACK ALL HAVE THE SAME BLACK BAR RUNNING DOWN THE RIGHT SIDE OF THE MENU SCREENS.

I CONTACTED THE NON EXISTENT CUSTOMER SERVICE OVER 9 DAYS AGO, STILL NO WORD, NO MANUAL ONLINE , NO TROUBLESHOOTING SECTION , AND THE FAQ SECTION DOESN'T ANSWER ANY TECHNICAL QUESTIONS. (OF COURSE)

HAS ANYONE ELSE EXPERIENCED THIS ISSUE AND IF SO , WERE YOU ABLE TO FIX IT? THANKS

WIN VISTA 64
AMD QUAD CORE PROCESSOR
8 GIGS RAM
DVD SCSI ROM BURNER
Administrator
Posts: 1786
Registered: 22.01.2009
15.03.10 00:57:49
To: mcdonaldmediagroup@gmail.com

Try installing the latest version of AVS DVD Authoring, as this problem has been solved with the latest update. If this does not help, please attach a snapshot of the menu and describe your actions step by step when creating this movie.

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