AVS4You.comSupportRulesAbout Us
    ENG English    FRA Français    DEU Deutsch
Posts: 4
Registered: 01.03.2010
02.03.10 23:35:31
Time to time, I cannot launch AVSvideorecorder. It stops with the attached message. I already have resinstalled the whole software and/or reboot but it doesnt work. I have suppressed scanner and webcam also on my computer.
I have a windows XP and an Hitachi VCR VM-D865LE.

Could you help me ?
Best regards
Attached files:
Administrator
Posts: 1786
Registered: 22.01.2009
04.03.10 00:46:14
To: maylis.delest@labri.fr

Try reinstalling the software completely:

1. Go Start> All Programs> AVS4YOU> Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files > AVSMedia (delete it).
Go Local Disc (C:) > Documents and Settings > All Users > Application Data > AVS4YOU (delete it).

Then download the latest version of AVS Video Recorder and install it.

Regards
Posts: 4
Registered: 01.03.2010
20.03.10 12:20:04
To: nadin

I was away from France, but I did the whole process and it is still the same.
I have stopped all processus as webcam, micresoft messenger, netmeeting ....
and the same problem remains....
Do you have an other track....
It seems that there is a conflict.

I launch video recorder and then the cam appear...
then as soon as I select the cam then the program crash.

The problem now is that it doent crash time to time but always !!!!

thank's in advance
Best regards
Maylis
Posts: 4
Registered: 01.03.2010
20.03.10 13:24:28
To: maylis.delest@labri.fr

Other informations :
I have first launch videorecorder, then put power on on my cam.
The cam appear in videorecorder then it crashes jusr after the selction of the cam.
There is no log files in the directory.
Anyway I have old log files created when the program was working ....
I am attaching them in case of ....
Best regards
Attached files:
3.31 KB
Posts: 2396
Registered: 29.01.2012
01.04.10 01:58:05
To: maylis.delest@labri.fr


Hello,

Sorry for the late answer.

Please repeat the error and send us current log files, it will allow us to assist you further.

For it please run C:\Program Files\AVS4YOU\AVSVideoRecorder\AVSVideoRecorder_LOG.bat, it will launch AVS Video Recorder and create log files. Please work with AVS Video Recorder and when the error repeats, close the application. After you close the program, the folder with log files will automatically appear. Please attach log files to your message.

Looking forward to hearing from you.

Regards.
Posts: 1
Registered: 25.02.2010
26.02.10 06:24:05
To NADIN,
I installed AVS Video Recording but it not yet lunching and after activation appier resspons:Error "class not registered!!!!

Thanks for your help,
Florin
Administrator
Posts: 1786
Registered: 22.01.2009
27.02.10 02:01:40
To: fnt627o@mail.com

Try reinstalling the software:
1. Go Start> All Programs> AVS4YOU> Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders:
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:) > Documents and Settings > All Users > Application Data > AVS4YOU (delete it).

Now download the latest version of the program and install it.

If the error persists, please attach a screenshot of the program interface showing the message.

Regards
Online:
Users:  0  
Guests:  302