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Posts: 6
Registered: 11.05.2010
11.05.10 20:52:26
Hello. My avi files are nice and clear when viewed directly from memory card and in the time line while editing but when saved as a movie the video suffers greatly.I'm new at this and get the impression there may other ways to save ie:converters,codecs 'ect, that I don't knoww about.Can you point me in the right direction.I'm filming with a Tackyon XC helmet cam and have tied editng with AVS and Windows Movie Maker with the same blocking and jumpiness.
Please save me.
Posts: 1786
Registered: 22.01.2009
13.05.10 01:29:19
To: bcolwell

Could you provide the following screenshots:
- right-click the movie imported into AVS Video Editor and open Properties - take a screenshot of this window,
- attach a screeshot of the output video parameters you have selected in the program.

We'll try to clear up this problem.
Posts: 6
Registered: 11.05.2010
13.05.10 20:22:05
Thanks for replying.

I'll get these things to you as soon as I can.If you havn't guessed,I'm new at this.Thanks for your patients.
Posts: 6
Registered: 11.05.2010
13.05.10 23:16:02
Can't do screenshot?
Properties: Imported file

aspect ratio- 4:3
frame rate- 30.0fps
bit rate-8329.331
codec-IBM motion jpeg

When I went into output parameters I realized I didn't do any thing with them.SO,since my import file is .avi I chose that option then matched properties with
the import file.I made a short flick and we have a tremenous improvement.Did I do the right thing? Is there a next step?

Thanks for your time
Posts: 2396
Registered: 29.01.2012
17.05.10 12:09:09
To: bcolwell


Thank you for the details provided.

Could you please specify what exact profile with output settings do you select when save your video to AVI format in AVS Video Editor? Could you please attach a short example video file from your Tackyon XC helmet camera so we could test it?

Posts: 6
Registered: 11.05.2010
17.05.10 18:50:14
To: Vlad

The answer to question #1 is I'm not sure . I went into advance settings to try to match as closley as I could to the input file.
I'm hoping since my input will always be the same ,for now,you can just tell me hoe to set my output perameters either with the presets
provided or custom , whitch ever you think is best.
Posts: 2396
Registered: 29.01.2012
20.05.10 12:22:54
To: bcolwell

We need your file to test it. Could you please upload it to our ftp server? The instructions will be provided in our support system.

Posts: 6
Registered: 11.05.2010
20.05.10 18:40:27
To: Vlad


Posts: 2396
Registered: 29.01.2012
24.05.10 11:56:35
To: bcolwell


Thank you for the file submitted. I've just forwarded and the description of the problem to our developers.
Now they analyze it, and if the problem reproduced make necessary corrections, but it will take some time, of course.
As soon as there are any news, I'll get back to you. Please wait.

Posts: 6
Registered: 11.05.2010
27.06.10 20:32:53
Hello ,It's about a month since we last talked.Just courious if there's any news on my problems with output files.
Since my input files will always be avi maybe you could send a list of out put peramiters I should use.
I also downlaoded your converter program so if there is anything I can do with that to solve the problem plaese let me know.

Posts: 2396
Registered: 29.01.2012
30.06.10 03:19:18
To: bcolwell


We apologize for the delay.

We have tested your file and there are no problems working with your AVI file in the latest version AVS Video Editor

So, to solve the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders:


3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).

Download the latest version from our webpage:

Now install the program anew on your PC.

Please inform us if the solution has helped.

Best regards.
Posts: 1
Registered: 18.02.2014
28.04.14 00:44:00
I have this same problem, and it is indeed very frustrating. I'm going to try changing the cache settings to see if that will help, but if not I might just reinstall. It's weird, though, because I reinstalled AVS only very recently. Oh, well. It can't hurt to try again, right?
Posts: 2364
Registered: 03.07.2008
29.04.14 10:04:36
To: Sarhinaflower

Dear user,

You have been assisted in AVS Support System.

Please let me know if I can be of any further assistance to you.

Kind regards
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