To: sean.kammer1@verizon.net
Please attach the detailed specs of your Athlon PC. You can use
AVS System Info in order to get a report. Also specify the OS installed.
Open the source video file in the program, click on Advanced > File Information and attach a screenshot of this window.
Which presets do you select when converting to WMV and MPEG? Try choosing lower quality presets. Does the problem persist no matter which ones are chosen?