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Posts: 2
Registered: 21.07.2009
21.07.09 08:41:22
I Continually get error code 7 at about 82% compilation of my files. I have sent 3 emails in the last two days and thus far have recieved no assistance at all. I am trying to combine 4 .avi files into one .avi edited video.

3 files are 640x480 15 fps, about 30 seconds each.
1 file is 720x400 30 fps, about 8 minutes.

I cant send you my files because you do not accept .avi files, odd as that may be...

A phone number for tech support would be very helpful. Waiting two days with no response is NOT.
Posts: 2
Registered: 21.07.2009
21.07.09 09:15:08
To: John Burke


I sucessfully compiled a file of the 3 640x480 15 fps files.

The other file is H.264 mpeg format and wont compile
Support Manager
Posts: 87
Registered: 06.05.2008
24.07.09 03:14:15
John Burke:
I cant send you my files because you do not accept .avi files...

Please upload your H.264 mpeg to FTP server. The instruction will be sent to you on the support page.
Make sure that you are working with the latest version of the VC6:
Current Version 6.3.1.367
Specify the source of the file.
Posts: 1
Registered: 26.07.2009
26.07.09 03:41:13
Hi,

I am having the same problem. I only get to 2.3% of the file compiled and a 'Code 7' occurs.

I am compiling the wedding video and the new wife is not happy things are'nt going smoothly.

I dont want to have to wait 2+ days for a response from Tech support.

Any suggestions on how to fix this constantly occuring 'code 7'?
Support Manager
Posts: 87
Registered: 06.05.2008
27.07.09 05:52:28
To: milks74

The ftp uploading instruction will be sent to you on the support page, you will be contacted as soon as the problem will be detected/fixed
Posts: 1
Registered: 27.09.2009
29.09.09 18:56:25
Hi has there been any succes to identify this error and to fix it... I keep getting this, not sure if is because I'm missing something or simply because is not meant to work my PC
]-:)
Administrator
Posts: 1786
Registered: 22.01.2009
01.10.09 05:15:58
To: LLzane

Most likely, there is not enough space on disc C: for saving temp files, therefore the error occurs. Try cleaning up some space or redirect the temp files to another hard disc.

Best regards
Posts: 5
Registered: 08.10.2009
21.10.09 04:12:01
Hi I've started getting this error message.
I divided a file into two parts and downloaded them separately.
That didn't help.
One file was okay, the other came up with the error message.
Has anything been turned up on this yet please?
Alan
Administrator
Posts: 1786
Registered: 22.01.2009
21.10.09 23:12:02
To: alanharper@iinet.net.au

Does the error occur when you convert this second file only? What if you take a completely different file which has the same size and try to convert it to the same format as before, does the error pop up in this case? If not, probably the error is caused by this particular file (second file) you have failed to convert. Then we'd need this file for testing.

Best regards
Posts: 2
Registered: 15.11.2009
15.11.09 21:59:08
Relax it's not you PC it's your source video. I did every upgade possible several reinstalls and conversions failed on different videos. What I found out is that it actually failed on the same spot on whichever video I was converting.

It fails due to scramble video pixalation in the source. Fast foward the last part of the failed output video you have then fast foward to the same place on your source file and watch it carefully and you may see a serious video glitch.

I tested my finding by editing out the good part of the beginning and let it start the convertion about 2 minutes before the curruption and it failed at that very spot.

Is it possible to have a prescan built in to check videos before conversion so we can edit out the problematic section?

thanks
Administrator
Posts: 1786
Registered: 22.01.2009
16.11.09 02:56:27
edesir1:
Is it possible to have a prescan built in to check videos before conversion so we can edit out the problematic section?
Not sure, however, I will forward this suggestion to our developers anyway.

Thank you for your post. BTW, have you converted MP4 files?

Best regards
Posts: 2
Registered: 05.04.2009
21.11.09 13:01:53
i get error code 7 at 90 - 92 % ... can someone help with this?
Administrator
Posts: 1786
Registered: 22.01.2009
23.11.09 02:23:25
To: gatman

Try following the solution offered on post#7461 above.
Posts: 1
Registered: 27.04.2019
27.04.19 20:18:59
I keep getting code error 7 when I try to convert an mp4 to DPG file, I have tried the solution offered on post#7461above, and still, it happens. what else can I do???
Nat
Posts: 2364
Registered: 03.07.2008
08.05.19 10:14:16
To: venividivici

Dear user,

To avoid the problem please completely reinstall AVS4YOU software following the instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download and install the latest versions of the necessary programs from our website.

Please inform about the result.

Kind regards
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