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Posts: 39
Registered: 07.02.2009
28.04.09 08:13:11
AVS Audio Editor version 4.2
Platform Vista. Recording config (testing device is OK): sample rate 44100, size 16 bit.
After recording 15 mins audio (radio, line-in) and trying to save it as Mp3 I get this error: "Access violation at address 06909c00 in module 'AVSAudioCompress3.dll'. Write of address 06909c00."
I checked the presence of the DLL.
Saving it as Wma works fine.
Any suggestions? Tnx in advance.
Administrator
Posts: 1786
Registered: 22.01.2009
29.04.09 03:11:57
To: jjvanka

Try downloading and installing the program once again. Here is the link to download the latest version.

Also run the Repair utility afterwards to make sure all the .dlls are installed properly on your PC:
1. Close AVS Audio Editor and all other running programs and applications.
2. Next follow Start > All Programs > AVS4YOU > Repair

Regards
Posts: 39
Registered: 07.02.2009
02.05.09 16:07:53
To: nadin

Have done that, but still the same error appears.
I uninstalled properly and removed the remaining AVS4YOU traces from the HD, from the registry and now also uninstalled the software navigator.
The program has worked in the past.
I noticed in other forum subjects the same kind of problem (usually video), so I'm prepared not to be able to use AVS for some time. Happy? Not really... )-:
Waiting for more suggestions, rgds - JJ
Posts: 39
Registered: 07.02.2009
04.05.09 01:18:23
Enjoy with me the Solution. :-)
Changing the Data Execution Prevention settings prevented saving an Mp3 in the AVS Editor (!)

"Data Execution Prevention (DEP) is a security feature that helps prevent damage from viruses and other security threats by monitoring your programs to make sure they use system memory safely. If you choose to protect all programs, you can still turn off DEP for individual programs. If you suspect that a program does not run correctly when DEP is turned on, check for a DEP-compatible version of the program or an update from the software publisher before you change any DEP setting", Vista says.

Because a Norton Utilities program didn't work properly, I changed the settings a couple of weeks ago. For no particular reason I checked them last night.
1. In the config utility open System, 2. Advanced System Settings (administrator password or confirmation), 3. Under Performance: Settings, 4. Data Execution Prevention tab.

It appears that "Turning on DEP for essential Windows programs and services only" back again solved my problem with AVS (and restored the unsignificant Norton bug).
Rgds - JJ
Posts: 4
Registered: 24.05.2011
24.05.11 17:51:49
audio editor 6.1 (downloaded and installed this morning) will not load any files into bin. 1st window says unknown error. 2nd window say Access violation at address 0804A753 in module AVSAudioEditor5.dll. read of address 00000010. program locks up then. have used repair tool and all succeeded. win 7 intel i7cpu 920@2.79ghz 4mb ram 32bit os. all video/audio drivers up to date.files unprotected.
Posts: 2396
Registered: 29.01.2012
25.05.11 04:41:09
To: jmck7

Hello,

Please repeat the error and send us log files. For it please download the attached .exe file and run it, upon its installation some AVS software components will be updated. Then run Repair. After that, download attached zip archive and unpack it to the directory C:\Program Files\AVS4YOU\AVSAudioEditor (rename old AVSAudioEditor.exe to AVSAudioEditor_old.exe at first). Then launch bat file and try opening audio file in the program. After error repeats, find log files in the directory C:\Users\<user name>\AppData\Roaming\AVS4YOU\AVSAudioEditor and attach to your message (log files will be with .log extension). Please note that the folder AppData is hidden, so you should check "Show Hidden Files and Folders" in My Computer>Organize>Search and Folder Options>View.

Looking forward to hearing from you.

Best regards.
Attached files:
Posts: 4
Registered: 24.05.2011
25.05.11 09:56:56
To: Vlad
after doing what you described it parsed the song then gave me the access violation.
Attached files:
3.82 KB
Posts: 2396
Registered: 29.01.2012
25.05.11 23:31:49
To: jmck7

Could you please attach log file in zip archive (it has not gone through)? Was only one log file created?
Posts: 4
Registered: 24.05.2011
26.05.11 04:38:03
To: Vlad
Here's all the text/log files in that dir.
Attached files:
1.86 KB
Posts: 2396
Registered: 29.01.2012
27.05.11 07:06:30
To: jmck7

Hello,

Thank you for the logs. They are very helpful.

However, could you please make one more test? Please download and install the attached patch. Then launch AVS Audio Editor and try opening audio file once again. After error repeats, close the program and attach AEComponent.log.

This info will allow us to assist you further.

Best regards.
Attached files:
Posts: 4
Registered: 24.05.2011
31.05.11 08:48:47
To: Vlad
here are the files
Attached files:
Posts: 2396
Registered: 29.01.2012
01.06.11 06:15:04
To: jmck7

Sorry, but there is something wrong with the attachment...

We need just only one log file AEComponent.log. Please attach it in zip archive.

Thank you in advance.

Regards.
Posts: 3
Registered: 17.06.2011
17.06.11 10:16:49
I had an evaluation copy of Editor loaded and then purchased an Unlimited LicenseI then activated my license according to your instructions. I then began some projects. Things were going fine until I tried to close the program. It would not close and I kept getting this message:
Access violation at address 00468F55 in module AVSAUDIOEDITOR.exe read of address 78645427
I had to log off and try again and the same thing happened. I find myself having to use Task Manager to "end task" in order to close the program.

Can you help?

Barry
Posts: 2396
Registered: 29.01.2012
18.06.11 00:34:00
To: barr721@cfl.rr.com

Hello Barry,

Please make sure you have the latest version AVS Audio Editor 8.0. which can be downloaded from this link.

Also please repair AVS files:

1. Close all AVS programs and other running applications.

2. Follow Start > All Programs > AVS4YOU > Repair.

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

If it does not solve the issue, please provide some additional information about the problem:

- are all audio files loaded off the program when you are trying to close it?
- please attach a screenshot of the error;
- specify your PC configuration - opearting system, cpu, ram, model of sound card.

Best regards.
Posts: 3
Registered: 17.06.2011
18.06.11 18:30:34
To: Vlad

Thanks, Vlad.
I did all that you suggested as far as downloading Editor 8.0 and running repair. All seemed to go well but the problem persists.
I remove all audio files from the program before trying to close.
I am running a Dell Studio One 19, Pentium R dual Core 2.6 Ghz; 3 GB Ram; 64 bit; Realtek High def audio.

Thanks,
Barry
Posts: 2396
Registered: 29.01.2012
20.06.11 06:45:18
To: barr721@cfl.rr.com

Thanks for the info.

Could you please describe yoru actions working with AVS Audio Editor step by step? Have you applied any effects, used some functions? Please give the detials. Also, would be great if you attach a screenshot of the error.

Regards.
Posts: 3
Registered: 17.06.2011
20.06.11 16:59:14
To: Vlad

The only functions I've used were to open a song on the main page and then go to the mix page, add the song and repeat with another. I then delete any dead air in the first song and mix them adjacently. When completed, I export the mix close each song and attempt to close the program; it will hang on the main page and not close until I go to Task Mgr. and "end task". Couldn't get a screen shot but the message is always the same:

[B] Access violation at address 00468F55 in module AVSAUDIOEDITOR.exe read of address 78645427 [/B]


Any ideas? Thanks, Vlad.

Barry
Posts: 2396
Registered: 29.01.2012
23.06.11 03:25:57
To: barr721@cfl.rr.com

Hello Barry,

Thank you for all the details.

Are developers are working on the fix for the problem. Please wait. I'll get back to you as soon as the fix is ready.

Best regards.
Posts: 1
Registered: 26.06.2011
26.06.11 03:40:51
Hi guys

Just downloaded audio editor 7.0 from the navigation and tried to open *.wav file and get this error. first it says 'unkown error' then this <see attachment>
Attached files:
22.85 KB
Posts: 2396
Registered: 29.01.2012
28.06.11 01:03:06
To: wombycat

Hello,

In order to solve this problem please repair AVS files:

1. Close all AVS programs and other running applications.

2. Follow Start > All Programs > AVS4YOU > Repair.

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Best regards.
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