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Posts: 2
Registered: 10.04.2009
10.04.09 18:46:58
I HAVE SUBSCRIBE YEARLY FOR AUDIO EDITOR, THE SAVE,EFFECTS AND OTHER AREAS ARE NOT WORKING THEY ARE GRAYED OUT. I THOUGH IF YOU PAID FOR A SUBSCRIPTION IT WOULD BE UNLOCKED.
I HAVE EMAILED SUPPORT 5 TIMES WITH NO RESPONSE.
CAN SOMEONE JUST PLEASE TELL ME HOW TO UNGRAY THESE AREAS, SO THAT I CAN FILL MY CLIENTS PROJECTS?
I THOUGHT THIS WAS A GOOD INVESTEMENT BUT IT SEEMS NOT TO BE.
JUST WANT A SOLUTION TO THIS PROBLEM.
WE ARE A BUSY PRODUCTION COMPANY.

THANKS AGAIN.
PEACE RADIO LADY
Administrator
Posts: 1786
Registered: 22.01.2009
12.04.09 23:21:41
To: PeaceadioLady

Please could you describe your actions step by step and attach a screenshot of the program interface. Actually, first you need to open an audio track in the program by clicking on File > Open. After the track is uploaded the functions you mention must get enabled. That`s really strange they are not.

Hope to hear from you soon
Posts: 2
Registered: 10.04.2009
26.04.09 11:05:07
Thank you, for your repy that problem is fixed now.
But now, when I go to record on the Audacity or the AVS recprder I get a loud annoying sound and this is also on any recording I try to record. This didn't happen before what should I do?
Administrator
Posts: 1786
Registered: 22.01.2009
29.04.09 05:30:21
To: PeaceadioLady

Please make a screenshot of the first step of AVS Audio Recorder program showing the mode you are using during recording, as well as Device and Input options. Please attach it here.

Thank you in advance
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