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Posts: 3
Registered: 24.08.2017
24.08.17 09:31:57
I'm running newly installed AVS Video Editor 8.0 on a brand new HP Pavilion laptop, and am having a glitch I never had on my older Lenovo.

When you preview a clip in the library, everything is fine. But when you drag it down to the timeline to edit, the video playback preview is moved up and to the left of the screen upon playback. It also saves this way (the video is way offset). Every clip does this. I tried new projects, changing the aspect ratio, using different videos, and changing my computer's resolution but none of it changes this glitch.

I just ran the utility that will automatically remove all AVS software components from my PC and re-installed the software hoping that would help, but I still have this issue.

It should be noted when I tried using my PC's snipping tool to take a screenshot for this, the offset video appeared to 'float' around in the background...it's hard to describe, but because of that I couldn't get the screenshot of it (the playback area showed black, I've included that screenshot). Instead, I used my iPhone to take a picture of the laptop screen so the glitch can be seen. =-O I just got this new laptop to edit videos because it's so fast...but I can't edit with this problem! :-( I really like AVS Video Editor but might have to change if I can't figure this out.

Any help would be appreciated!
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Posts: 3
Registered: 24.08.2017
24.08.17 09:33:35
P.S. It looks like the snipping tool did capture the glitch (after seeing the image here on the forum) but when I look at that image on my PC, the area is black.

Weiirrrrrd.
Developer
Posts: 253
Registered: 08.09.2009
24.08.17 13:59:26
To: chr1111

The problem of upper-left image (partially displayed video) on preview is actual for scalable GUI and some video cards NVidia in Windows 8/8.1/10 with enlarged/increased DPI (scale 125%, 150%, 200%, etc.). The issue is related to video card drivers or its settings.

"Use video buffer" is a new option in our video-products from release 2017.01 and is intended for solving that problem. Previously, we used only one mode of video rendering - "Allow video overlay" (by default). Now we give you the possibility to change mode depending on the situation.

Using of video buffer allows you to solve problems of black screen or partially displayed video, to output video to the second screen and to make screenshots in the usual way (PrintScreen, Alt+PrintScreen).

If everything is OK, we recommend to users to use a video overlay, and in case of problems - a video buffer.

You can set this option here:
Settings -> Preview -> Video rendering.
Posts: 3
Registered: 24.08.2017
25.08.17 10:24:24
To: RomanN


THANK YOU!!! That fixed it.

*DANCE*
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