why are the media player visuals not appearing? I paid for it.

Indyrod:

why are the media player visuals not appearing? I paid for it.

using Google Chrome and WIN 11 on a HP LAPTOP, THE VISIALS WERE WORKING BEFORE i DOWNLOADED THE CURRENT VERSION

To: Indyrod



If the problem with visuals is the new version, should I download an older version?

To: Indyrod

v
I tried using an older version, same problem. visuals not working.

.

To: Indyrod


Hello,
Thank you for the information,

Please completely reinstall the software. Instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download the latest versions of the programs from our website.

Now install the software on your PC anew.

We also need the detailed description of each step you made, attaching screenshots. All the further information you can also provide via AVS4YOU support system.

Best regards!

To: Helga



that link to remove the avs software is not valid, it goes no where.

To: Indyrod



nevermind I got it to download.

To: Indyrod


sorry, it still won't dowload it. Goog;e says it is not a safe site.

To: Indyrod


btw, the visuals with VLC and WMP work fine.

To: Indyrod


Hello,
Thank you for the provided information,

Please contact us via AVS4YOU Support system about the issue. The support manager will try to solve the issue as soon as possible.

Best regards!

[REPLY]Helga[/REPL

ok, and I did get the program to work, and all AVS was removed and I reinstalled everything. the media player visuals still do not appear.

To: Indyrod


Hello,
Thank you for the reply,

Please contact us via AVS4YOU Support system about the issue. Kindly also describe the situation in detail attaching screenshots. The support manager will try to solve the issue as soon as possible.

Best regards!