To: s_yeatman@bellsouth.net
Dear user,
Thank you for the detailed description of the issue.
Can you playback any MP3 sound track without any problems on
AVS Media Player?
We'd greatly appreciate if you could send us the following screenshot: go Start - right click on My Computer - choose Manage - click on Device Manager - Sound, video and game controllers - make a screenshot and send it to us.
To make a screenshot, please,
- press PrtScn to copy the screenshot to the clipboard;
- open a graphics editing program (e.g. Microsoft Paint, select Start\Run..., enter 'mspaint' and press OK to start it);
- press Ctrl+V to paste the screenshot from the clipboard;
- save the image in PNG format;
- attach the image file to your message.
Thank you for cooperation.
Best regards.