To: larrys3255
Hello Larry,
It is unknown error...
Could you please attach a screenshot of the error message?
To make a screenshot, please,
- press PrtScn to copy the screenshot to the clipboard;
- open a graphics editing program (e.g. Microsoft Paint, select Start\Run..., enter 'mspaint' and press OK to start it);
- press Ctrl+V to paste the screenshot from the clipboard;
- save the image in PNG format;
- attach the image file to your message.
Looking forward to hearing from you.
Best regards.