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Posts: 1
Registered: 27.07.2009
27.07.09 00:52:31
I have just down loaded the software and tried to copy some of my DVD's to my harddisk for viewing. However I only get the 2 channel audio option when the disk has a 5.1 sound track.

Is there anything that I missing because I have been able to ripp with full 5.1 using a previous ripping software.
Support Manager
Posts: 87
Registered: 06.05.2008
27.07.09 04:06:36
To: duke_leforres

At the moment it is possible to maintain all channels for audio when converting to WMV only.
It can be done by setting channels to All in Profile Editor of the program.
Posts: 1
Registered: 12.12.2012
12.12.12 17:29:31
When I convert HD video files that have DD, AC3, 7.1, or 5.1 surround, the output is always in 2ch stereo. All the options are grayed out in the advanced tab. This is using 8.1, 8.2, and the trial of 8.3. Is it just me or does anyone else have the same issues? See the attached pic
Attached files:
Posts: 2364
Registered: 03.07.2008
13.12.12 05:30:40
To: batmeat

Dear User,

At the moment it is possible to maintain all channels for audio when converting to WMV, MP4, FLV and MOV file format.
It can be done by setting the number of channels in Audio Channels drop box, by clicking on the Advanced button.

While converting to BlueRay, DVD, M2TS and some other file formats, the Profile editor is not available to avoid the problem with the playback of the output file on home Blueray\DVD players and other devices the file format is used on.

Kind Regards
Posts: 1
Registered: 14.04.2009
14.04.09 20:25:27
I've been looking for a solution for getting my DVD library into my computer and streaming the movies to my PS3 for a while now. I came across AVS and went back and forth for a long time - finally purchasing it. For the most part I'm happy with the results, however I was disappointed to learn that when converting a DVD to MP4, I am limited to only mono or stereo channels and not Dolby Digital or DTS. The AAC audio format present within the MP4 file is capable of it, so why isn't the original audio format preserved?

From what I can tell, the ONLY format to support more than two channels of audio is the WMV format. I recall seeing a post from AVS stating that support for more than two audio channels on other formats was an issue. Well, I say get on with it! When's it coming? You've got a lot of good stuff here, make it perfect and get that license thing worked out.
Posts: 1786
Registered: 22.01.2009
14.04.09 23:13:16
To: Digitalman

The issue still persists, unfortunately. However, we are doing our best to get it worked out at an early date.
Thank you for your feedback.

Best regards
Posts: 1
Registered: 05.01.2010
05.01.10 19:50:11
To: nadin

Any news on multichannel audio decoding abilities for mp4? The mp4 files play without audio at all on the PS3 after encoding it.

Posts: 1786
Registered: 22.01.2009
07.01.10 01:26:50
The mp4 files play without audio at all on the PS3 after encoding it.
Are you using one of the PS3 presets available in AVS Video Converter? If so, the audio should be present when you play the converted MP4 files on your PS3 - we have done the appropriate testing in this respect.

Kind regards
Posts: 1
Registered: 04.11.2010
04.11.10 18:56:36
Again - any news on this issue now - near end of 2010 ?

Posts: 2396
Registered: 29.01.2012
05.11.10 07:07:13
To: etos


We have added the preset with 5.1 surround sound for PS3 in one of the latest version of AVS Video Converter. Please download the updated version and try converting your video to mp4 format selecting the preset - Sony PS3 - Normal HD Quality 480p Surrond.

Posts: 2
Registered: 16.02.2011
16.02.11 13:48:30
To: Vlad


I am using the Video Converter Version
Using the PS3 default Profil "Sony PS3 - Normal HD Quality 480p Surrond" doesn`t work.
The MP4 file has no sound on my PS3.

At the moment only stereo is ok.

Where is the problem?
Can it be a problem by the MS OS Version?

I`ve read the free tools like "mkv2vob" are convert with surround sound.

Is there any new hope for AVS Tool?
Posts: 2396
Registered: 29.01.2012
18.02.11 06:01:10
To: Xhabu


Please give the following details about the problem:

- does resulted mp4 surround file play with sound on computer?
- how do you play sound from your PS3? I mean do you connect it to TV? What Cables do you use? HDMI or RCA A/V?

Looking forward to hearing from you.

Posts: 2
Registered: 16.02.2011
18.02.11 09:26:05
To: Vlad

Hello !

Yes - The sound play on computer with VLC player or windows media player.

PS3 - Sound - I have a 5.1 Logitech System connected over optical light i/o

Posts: 2396
Registered: 29.01.2012
21.02.11 06:58:56
To: Xhabu

Thanks for the details.

What is the exact model of your Logitech sound system? Is it connected to PS3? Can the system be configured in different ways?

Posts: 6
Registered: 30.09.2009
21.02.11 20:04:15
To: Xhabu

Xhabu, not sure what your issue is but there is light at the end of the tunnel, 5.1 on a PS3 does work, I've been doing it for some time.
Posts: 1
Registered: 03.03.2011
03.03.11 00:37:36
hello i was just wondering if u can add saround sound 5.1 or 7.1 to ur videos u create to dvd when i go into advance i can see channels but it not avaible but if i go into the devices click on consoles it will let me change it to 5.1 but i want to do that to dvd i have a samsung saround sound system 7.1 blue ray disc player but hen i create disc it only plays on the two front and sub speaker not the rest of them
Posts: 2396
Registered: 29.01.2012
04.03.11 02:16:29
To: djkermy28


The problem has already been discussed in this topic.

Posts: 1
Registered: 18.06.2008
18.06.08 21:48:57
Hi all, I am in need of an answer please.

I have recently purchased a Hard Drive Recorder with Digital receiver which does an awesome job of recording free-to-air digital broadcasts.
The result is a high quality capture, which then gets burnt / transferred to a DVD with AC3 audio.

My question relates to, when I put it on to my PC hard drive to convert to Divx / Avi, ALL the converters I use convert the audio to mp3.
I would like to know if there is a converter that will convert my DVD files with AC3 Audio.

P.S. I not overly fussy about the finished file size, as I would prefer quality.

P.S.S. And I know I could just keep them in original format, it's just editing on PC is what I am wanting to do.

Thanks in advance *DRINK*
Posts: 569
Registered: 16.05.2008
19.06.08 04:41:44
To: shikadatchi


Unfortunately that is impossible to convert video with AVS software keeping AC3 audio format.

Best Regards.
Posts: 3
Registered: 13.02.2009
13.02.09 23:52:02
I have noticed that AVS Converter does not keep the AC3 audio when converting a PAL format VOB to NTSC. Other converters on the market do maintain the AC3 audio. Does AVS intend to offer this ability in the future? This is a big drawback to your converter.
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