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Posts: 2
Registered: 06.09.2018
02.10.18 23:34:33
Hi,

New to video editing, so go easy on me. I have a bunch of MOV files produced by a Drift X170 helmet camera and I've been trying to edit them using AVS Video Editor (6.0.2.183) on both XP and Win 7.

On importing, video is fine, but there is no audio. If I look at the properties (screenshot attached), there is no info on the audio. If I open the same files in QuickTime, audio plays fine...also if I open in Prism Video File Converter, audio is fine. I have tried 2 different PCs...one wioth XP, other with Win 7 --- same results.

Any suggestions please?

Many Thanks!
Nat
Posts: 2364
Registered: 03.07.2008
05.10.18 13:50:37
To: juicerszones

Dear user,

You have an old version of AVS Video Editor.

Please reinstall the software following the steps below and inform about the result:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download and install the latest versions of the necessary programs from our website.

Inform about the result please.

Thank you for cooperation.

Kind regards
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