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Posts: 2
Registered: 10.08.2017
10.08.17 07:59:44
I have the current licensed version. No matter what mp4 file I try to trim, the program runs for only 2 seconds and "finishes" the conversion. I used the AVS Video Editor Cleaner and reinstalled the program with the same result. I have used the product for years without a problem. I recently replaced my hard drive with an SSD and when I reinstalled the program, I consistently got this error. I have tried several presets and custom settings, but the results are the same. The output file is only a couple of kb. I even went back to version 7.5 and got the same results.
Administrator
Posts: 66
Registered: 15.02.2013
16.08.17 08:01:32
Hello,

Your message has been replied in the online support system http://support.avs4you.com/Support.aspx.

Best regards
Posts: 1
Registered: 18.08.2017
18.08.17 19:47:33
To: Tess
What was the fix for this issue?
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