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Posts: 1
Registered: 27.02.2017
27.02.17 16:39:07
When attempting to produce a piece into m4a, if I change the color skew, I will get:

The error is R6025
- pure virtual function call

Then

AVSVideoConverterHost Server has stopped working.

This is followed by

An internal error was encountered (code: 65536). Please, contact the support service if this error persists.

Removing any color skew allows the video to be produced as normal.

Is there anything that can fix this? Uninstalling/reinstalling didn't help.
Developer
Posts: 253
Registered: 08.09.2009
28.02.17 09:01:09
To: Sethimothy

First of all, make a repairing procedure for ActiveX-libraries and tell us, if there will be some errors.
Please, run special utility:
- for Windows 32-bit:
C:\Program Files\Common Files\AVSMedia\ActiveX\Repairing.exe
- for Windows 64-bit:
C:\Program Files (x86)\Common Files\AVSMedia\ActiveX\Repairing.exe

Please, also provide us some additional information:
- application name (AVS Video Converter or AVS Video Editor);
- name of your antivirus or firewall with sandbox;
- used profile (preset): video format, video/audio codecs and parameters;
- screenshot of error.

Why do you tell about output M4A? It is an audio format. Maybe M4V or MP4?
What do you mean by talking about "color skew"?
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