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Posts: 1
Registered: 24.01.2017
24.01.17 03:53:39
Please cancel my subscription for "AVANGATE*AVS4YOU.COM" and refund my $29.50.

I am really sick of software companies automatically recharging annual subscription fees without customers' prior notice and explicit permission. This time, it was AVS4You.

I was charged $29.50 at 10.30 (GMT+7). I had not gotten an e-mail reminder about what was apparently payment date.

In your FAQ section, you claim (when talking about the difference between the one year subscription and the 'unlimited plan'): "When the period is over, it is up to you to decide whether you prolong your license or stop using it."
Well, I was never given a reminder that if I didn't cancel the subscription somehow that I would be slammed with a $29.50 fee. One would think think that a "one year plan" is actually meant to be what it sound like - a *ONE* year plan.

I will uninstall this software immediately and would NOT like to continue my subscription.

Please refund my $29.50.

My name: S**** J**********
Original date of payment/subscription: 01/24/2016
Debit card: VISA, ends in 2018

Let me know if you need any other information.
Posts: 2300
Registered: 03.07.2008
24.01.17 08:29:07
To: Santi Jiramongkolsuk

Dear user,

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards
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