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Posts: 1
Registered: 06.11.2015
06.11.15 15:59:26
]I have three unlimited licenses for three computers, none of which are listed in my "licenses" in my online account.

Why not? Where are they?

Thanks!
Nat
Posts: 2158
Registered: 03.07.2008
10.11.15 08:36:26
To: Just a Question

Dear user,

You may have used other e-mail addresses to place the orders.

Licences that are listed in AVS4YOU Support System belong to the orders placed with the e-mail address used as long in to the system.

Please let me know if I can be of any further assistance to you.

Kind regards
Posts: 1
Registered: 17.12.2017
17.12.17 22:01:19
I have 2 liciences , one for my desktop machine and one for my laptop. I have bought a new laptop. You would think it would be easy to transfer 1 licience . But no so luck each time I contact Nat in customer support she refers me to buy yet another license surely this should be a simple request
Nat
Posts: 2158
Registered: 03.07.2008
21.12.17 09:38:54
To: Alexfinnon

Dear Paul,

We are sorry for any inconvenices caused.

If you update your PC, change any PC components, OS, hardrive, etc, you can still use your current licence key to activate the software. However if you change your PC, you need additional licence. As our subscriber you can obtain a discount for it.

Please let me know if I can be of any further assistance to you.

Kind regards
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