I bought the product just few minutes ago to discover later that the VP9 codec not supported!!
Either send me back my money, or get the codec supported in few days!

To: tweetatoo

Dear user,

Please upload one of your source files (the one you are trying to convert with the mentioned codec) to our FTP sever
so we could analyse the problem and resolve it to our mutual advantage.

I have send you the instructions on how to do it via AVS Support System.

Please let us know as soon as the file is uploaded.

Thank you for cooperation.

Kind regards

Hi Tweet, just wondering if you have upload the source file yet for analysis?

To: tweetatoo

VP9 is k.o. criteria for me - I'll buy the day you integrate it.

To: danielaud

Thank you for the suggestion