Hi AVS4YOU team ,

I am Vietnamese.I am new member.I have used your softwares (AVS Video Converter,AVS Video Editor,AVS Video Remaker,...) for 3 years.And I am aware that till now,these softwares still do not support audio codec AAC (Advanced Audio Codec) for all output video formats yet.

Today I use AVS Video Converter to convert a MKV movie to my mobile phone : Nokia E71.Any video which can play on this mobile phone must have these parameters :

* Video :

- Format : MP4
- Codec : MPEG4
- Resolution : 320x240
- Aspect ratio : 4/3
- Bit rate : 384 KBps
- Frame rate : 15 fps
* Audio :

- Format : AAC (Advanced Audio Codec) ----> This is the problem.AVS Video Converter don't have this audio codec for MP4 output !
- Bit rate : 96 KBps
- Channels : 2 channels
- Sample rate : 44100 Hz

So I hope you will add AAC codec to output formats of AVS Video Converter,AVS Video Editor,... in the next versions.I think this codec is very useful for very mobile phone types and other devices.

I will wait for your reply,

Regards
Lam

Why don't you answer me ?

To: Omega Shenron

Dear Lam,

I am really sorry for the delay in reply.

I have passed the information over to our developers team.

Unfortunately I cannot tell you when the mentioned codec can be added to MP4 format.
I will let you know as soon as I will get any information about it.

Thank you for cooperation and understanding.

Kind regards

I understand.Thanks.Can you show me how to translate AVS Video Converter to Vietnamese?I can not find the method to do this.I also sent you a reply as support form,did you receive it?

To: Omega Shenron

Dear user,

Unfortunately Vietnamese version of AVS Video Converter is not available so far.

Please let me know if I can be of any further assistance to you.

Kind regards

I already know.I read your reply at support form yesterday.I already sent you 2 replies at there.Please read them. ^_^

Thank you for confirming that Vietnamese version is not yet support. Is this something that has been considered already in future releases?

To: joelmch


Dear User,

The information has been passed to our developers for consideration.

Best regards.