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Posts: 1
Registered: 05.12.2013
05.12.13 21:49:18
Good evening to everyone,
I've purchased the AVS4YOU pack. I've been using AVS Video Converter for years, however these last days the software (ver. 8.4) gave me many problems. I try to convert a .mov video file in a YouTube compression video format but when the video reach 66.47 % of the conversion, the program crashes and gives this error:

"An internal error has been encountered (error:65536) please contact the support team"

or

"Access violation occurred"

What can I do ? I must convert this video in the next days. I've tried everything (cleaning the registry, removing it from regedit, cleaning pc, defraggin, restarting, etc.) but nothing happened.

I hope you can find the way to help me ;)

Thank you and have a nice day/night
Nat
Posts: 2105
Registered: 03.07.2008
06.12.13 08:23:55
To: FoxMulder84

Dear user,

Sorry for the delay in reply.

You have been assisted in AVS Support System.

Should you have any questions please feel free to contact us.

Kind regards
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