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Posts: 1
Registered: 23.06.2013
23.06.13 20:18:18
When I try to import the videos from my go-pro cam (mp4) the programme just freezes? It only seems to happen when importing this format.
Posts: 2364
Registered: 03.07.2008
24.06.13 06:01:23
To: clifton bland

Dear Clifton Bland,

If your MP4 video can be played without any problems on any of your PC players, please try to delete all the software traces following the instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.

3. Download and install the latest version of AVS Video Editor from our website:

Inform about the result please.

Best regards.
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