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Posts: 1
Registered: 09.04.2011
06.06.13 17:32:41
There also was a "Repair" utility that appeared in the menu that does not install. Will this be corrected? Is there a link to restore this utility?
Administrator
Posts: 69
Registered: 15.02.2013
07.06.13 09:51:01
Dear user,

To repair AVS files please follow the instruction below:

1. Close all AVS programs and other running applications.

2. Copy the following link to the address bar of My computer window and press <Enter>:

If you run 32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe

If you run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

Best regards
Posts: 2
Registered: 11.01.2013
17.06.13 05:06:18
when i click on the link suggested for AVS repair, it just gos in circles never giving a repair download exe

when I firstpurchase AVS4You the repair program was encluded what happen ?
Posts: 2
Registered: 11.01.2013
17.06.13 05:13:44
I NEED THE REPIR. EXE BADDLY WOULD YOU SEND THE DOWNLOAD TO MY EMAIL ADDRESS (PAPADAD8@AOL.COM)
Please alb bidwell
Nat
Posts: 2260
Registered: 03.07.2008
17.06.13 07:16:18
To: papadad8@aol.com

Dear user,

Repair.exe is included in AVS programs download, you can find it in the following folder on your PC:
Local Disk C\COMMON PROGRAM\FILESAVSMedia\ActiveX\Repairing.exe

If 64bit PC: Local Disk\COMMONPROGRAMFILES(x86)\AVSMedia\ActiveX\

Please specify if you need any further assistance.

Kind regards
Posts: 8
Registered: 16.06.2013
17.06.13 12:01:17
Hello Nat

I'm sorry but executing %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.ex it detects many error (pls see the attached files).

I also cant launch most of other AVS programs (ie video editor, disc cretor, ....) (error messages also in attached files).

Ill also join the list of the microsoft visual C++ installed in my pc in my next message coz it seems i cant join more than 5 files.

Thanks for helping me
Posts: 8
Registered: 16.06.2013
17.06.13 12:02:44
Hello Nat

And here are the microsoft visual C++ packages that are installed in my pc

Thanks again
Attached files:
Posts: 8
Registered: 16.06.2013
17.06.13 12:06:49
To: tigidi



grrrrrrr it seems my file couldnt be upload still trying after changing the name
Attached files:
Nat
Posts: 2260
Registered: 03.07.2008
18.06.13 08:00:31
To: tigidi

Dear user,

Thank you for the detailed description of the problem.

The problem is connected to Microsoft Visual C++ library that is installed incorrectly on your PC.

Please delete all the Microsoft Visual C++ versions installed on your PC by following Start - Control Panel - Add and Remove programs.

Then unzip the file in the attachment and run it by double clicking on it.

After you install the Microsoft Visual C ++ attached, try to repair AVS files once again and run AVS programs - inform about the result please.

Thank you for cooperation.

Kind regards
Attached files:
Posts: 8
Registered: 16.06.2013
18.06.13 12:02:50
To: Nat


Thanks Nat.

I really uninstalled all the versions of Visual C++ et I tried to install 2005 SP1 Redistributable Package (x86) frrom your zipped file but ii's impossible: error 1935 .

Perhaps you need to know more about my OS: Windows 7 Home Premium Edition 64 / Service Pack 1 .

Thanks for your patience.
Attached files:
Nat
Posts: 2260
Registered: 03.07.2008
19.06.13 09:00:53
To: tigidi

Dear user,

The problem is connected to your OS, please contact Microsoft or see there website with the solution found:
http://support.microsoft.com/kb/2643995/en-us

Should you have any questions please feel free to contact us.

Kind regards
Posts: 8
Registered: 16.06.2013
26.06.13 13:43:04
To: Nat


Hi Nat

Your reply doesnt satisfy me. My Windows7 is brand new and works perfectly ...
Nat
Posts: 2260
Registered: 03.07.2008
27.06.13 12:23:37
To: tigidi

Dear user,

The problem is connected to Microsoft Visual C++ that was not installed correctly.

I recommend you to contact Microsoft to install it and guarantee that your software (including AVS) that depends on it will be functional.

Unfortunately I can not help you as it is not AVS4YOU issue.

Thank you for understanding.

Kind regards
Posts: 59
Registered: 15.06.2013
29.06.13 20:24:13
To: Nat


Is there also a way to reinstall Microsoft Visual C++ without having to get in touch with Microsoft? They seem to ask extra fees whenever I call for support.
Nat
Posts: 2260
Registered: 03.07.2008
01.07.13 07:19:25
To: doncht

Dear user,

You can find the recomendations on how to reinstall Microsoft C++ in my post here.

You can also find the solution in Microsoft Support website, use the search to find the error message you get on your PC: http://support.microsoft.com

Should you have any questions please feel free to contact us.

Kind regards
Posts: 8
Registered: 16.06.2013
26.07.13 14:51:02
To: Nat

Hi Nat

Im sorry we and the persons i asked to help me cant solve the problem, even reinstalling W7.
So please me the informations to get my money back.

Thanks
Nat
Posts: 2260
Registered: 03.07.2008
30.07.13 08:24:41
To: tigidi

Dear user,

Sorry for any inconvenieces caused.

You have been assisted in AVS Support System.

Should you have any questions please feel free to contact us.

Kind regards
Posts: 1
Registered: 11.06.2014
11.06.14 22:06:01
Hi,

Could you please email me the download for the 32-bit repair.exe ? I cannot get it to work otherwise.

Mary
Nat
Posts: 2260
Registered: 03.07.2008
15.06.14 16:43:32
To: jolhoss

Dear Mary,

If you have any of AVS4YOU software installed on your PC, then follow My Computer - Local disk C - Program Files - AVSMedia - ActiveX - double click on Repairing.exe

Inform about the result.

Kind regards
Posts: 1
Registered: 09.07.2018
09.07.18 13:33:39
Having ole error issues, please see attached repair window snapshots
Attached files:
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