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Posts: 1
Registered: 25.10.2012
25.10.12 16:22:18
After 4 days of not hearing anything from support, I'll try to open this thread, maybe I'm not alone and someone has a solution:

In the Preview window, the content is shown but 90% of content is black and the rest is distorted colors. Problem occurs for every file format (GoPro, mkv, avis, etc.).

If I just open a movie and render it, the end result is ok. But of course I need the preview window to make AVS usable. I already regret my decision to buy this software :-(

Version: 6.2.1.222
OS: Win7 Pro 64-bit
RAM: 16GB
GPU: ATI Radeon 6950 2GB
CPU: Intel 2600K

Thanks in advance for any help or hints.
Administrator
Posts: 334
Registered: 10.04.2012
26.10.12 08:20:56
To: weeheavy

Hello,

We have contacted you in Online Support System:
http://support.avs4you.com/Support.aspx

Best regards
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