I can get my video all ready, with effects and titles, save the project, etc.

But when I click "produce" and go through the steps, all that is created is a 1kb to 10kb file with no video. I have tried various combinations, but no luck. I have search help, online, the forum, but nothing.

What am I missing?

It appears that when you grab a video from Facebook with Realplayer, you must convert it with Realplayer to a Realplayer file, and use THAT in the video editor...

So obscure.

To: gdanen


Hello,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.

3. Download the latest version of AVS Video Editor from our website

Now install the software on your PC anew.

If it does not solve the issue please contact us again and specify your PC configuration.

Best regards.

Hello.
I have the same problem. I have a new Canon 70d and today installed AVS Video Editor. Yesterday, no video editing, only 10 kilobytes something black. Today video no problem, works and made ​​a video editor. Yesterday's three videos not to do. Editor I also reinstalled and no improvement, the same bad result.
Sagi of Slovakia

To: Sagi


Can you also try reinstalling and see if that helps?

To mikewashtm:
I reinstalled. the first three videos do still have problems. More and more videos are fine. if all other okay so that's good. if there is a problem, so I write. Thank you and have a nice day

To: Sagi

Dear user,

Please specify the version of AVS Video Editor you use.

Specify the format and origin of the files you use in your project. Can they be played on your PC playes without any problems?

Thank you for the information.

Kind regards

To: gdanen

I experience the same problem and have contacted you, but there is no response.

To: hrognaas@onliThis was meant for Morestel.ne.no

To: hrognaas@online.no

Dear user,

You have been assisted in AVS Support System.

Please let me know if I can be of any further assistance to you.

Kind regards

I am having the same issue.

AVS Video Editor will NOT produce project using my Canon 70D files.

I have completely uninstalled and reinstalled the software. I am using the most current 7.1 version. I am on Windows 7.

Projects produce perfectly using canon t3i and iphone video footage at 24fps and 30fps. Canon 70d footage at 24fps will NOT produce!

Please contact immediately, my project is due today!

To: all

Dear Nyasia,

In order to solve this problem please repair AVS files:

1. Close all AVS programs and other running applications.
2. Copy the following link to the address bar of My computer window and press <Enter>:

If you run 32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
If you run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Try to provide some additional information about the error:
- describe your actions step by step, specify the moment the problem occurs;
- specify the format of the file you are trying to convert and its origin;
- specify to which format you convert and which presets you select;
- attach a screenshot of your PC configuration: right-click My Computer, choose Properties, make a screenshot of the General tab.

Thank you for cooperation.

Best regards.

Exactly the same problem. Can edit certain .MOV files but will not "produce". Driving me insane.
What was the fix you messaged to the other guys?

To: rixonium

Dear user,

In order to solve this problem please repair AVS files:

1. Close all AVS programs and other running applications.
2. Copy the following link to the address bar of My computer window and press <Enter>:

If you run 32bit PC: %COMMONPROGRAMFILES%\AVSMedia\ActiveX\Repairing.exe
If you run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Kind regards

Hi
Have the same problem on a new machine. win 10 pro 64bit.
tried to run 64bit PC: %COMMONPROGRAMFILES(x86)%\AVSMedia\ActiveX\Repairing.exe

didnt help.

Any Suggestions ?

To: laluka

Dear user,

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards