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Experienced User
Posts: 119
Registered: 01.01.2009
08.02.12 22:23:43
Hi

In Audio Editor (latest version) when I apply a fade out, a click is generated every time. This is annoying because 1. it shouldn't be there, and 2. I have then to select and delete it.

Pls see attached screenshot of waveform.

James
Attached files:
Lex
Administrator
Posts: 914
Registered: 20.05.2010
09.02.12 07:40:23
To: jcthomson


Hello,

We apologize for the incinvenience caused.

Please provide more information to reproduce the issue:
- specify whether the issue repeats with filles of various formats
- describe your actions step by step
- specify what fade type you apply

Best regards.
Experienced User
Posts: 119
Registered: 01.01.2009
09.02.12 10:33:10
To: Lex


I edit only PCM (WAV) files. They can be of any bit depth and sample rate.

I select the final few seconds of recorded sound - usually applause after a musical performance - and apply fade out - I've tried all the fade out options and they all produce the click

Is that enough info?
Lex
Administrator
Posts: 914
Registered: 20.05.2010
13.02.12 07:27:01
To: jcthomson


Hello,

Unfortunately, we didn't manage to reproduce the issue. Please zip and send us one of your wav files.

Best regards.
Experienced User
Posts: 119
Registered: 01.01.2009
13.02.12 13:13:24
To: Lex

I've uploaded a very short extract from a typical WAV file of mine: jcthomson.zip
Lex
Administrator
Posts: 914
Registered: 20.05.2010
14.02.12 06:42:14
To: jcthomson


Hello,

Unfortunately, we didn't receive the wav file. Please try to attach it again.

Best regards.
Experienced User
Posts: 119
Registered: 01.01.2009
14.02.12 23:31:09
To: Lex

I don't understand - I uploaded it to your ftp server - see attached screenshot
Attached files:
Lex
Administrator
Posts: 914
Registered: 20.05.2010
16.02.12 06:55:14
To: jcthomson


Hello,

We found your file. Unfortunately we didn't manage to reproduce the issue. Please send us a screenshot whether the start and end points of the fade out are shown. Please specify what type of the line you apply.

Best regards.
Experienced User
Posts: 119
Registered: 01.01.2009
16.02.12 15:45:59
To: Lex

this is taking more time than just deleting the clicks as they happen. all the information that exists about this problem has been supplied already. I just thought you should know about it. thanks for your replies. no more from me.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
17.02.12 06:31:00
To: jcthomson


We regret any inconvenience caused.
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