AVS4You.comSupportRulesAbout Us
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Administrator
Posts: 570
Registered: 03.07.2008
06.04.12 07:56:40
To: mark@meminie.com


Hello Mark,

Sorry for the delay!

Your request was processed at our Support System

Best regards.
Posts: 51
Registered: 26.04.2012
04.05.12 00:37:28
To: mark@meminie.com


Got any luck on this already bud? Please tell us on how this was resolved.
Posts: 19
Registered: 01.05.2012
04.05.12 03:52:06
Sometimes, reading the manual won't hurt and most of the time helps you understand that rules you need to learn when dealing with software. Everything expires. Everyone should know that.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
04.05.12 08:33:15
To: Morestel


Hello,

Please note, the discussions about registration are prohibited by our rules:
http://forum.avs4you.com/rules.aspx?lng=ENG

Best reagrds.
Posts: 1
Registered: 07.08.2012
07.08.12 04:05:56
To:
I am a BIG FAN of AVS I am having all the multimedia product with "Unlimited registration license". I am using from 2008. I have never ever seen AVS support reply any of my question till date.. this 2012...., Forget about 24 hrs...
Lex
Administrator
Posts: 914
Registered: 20.05.2010
07.08.12 07:30:21
To: nowkushal@yahoo.co.uk


Hello,

Your request ws processed at our support system:
http://support.avs4you.com/Support.aspx

Best regards.
Posts: 1
Registered: 13.08.2012
15.08.12 00:10:08
I'm a teacher and I need these products. I registered years ago for the unlimited products and now my hard drive has died. It was not able to be saved and I had to buy a new laptop. I have emailed and put in for a support request, but so far no response. School is starting and I have no access to my programs. I'm desperate to get this resolved so I can get my work done.
Administrator
Posts: 334
Registered: 10.04.2012
15.08.12 08:24:04
To: HeidiJill

Hello,

Your request ws processed at our support system:
http://support.avs4you.com/Support.aspx

Best regards.
Posts: 2
Registered: 09.12.2012
09.12.12 17:01:23
I'm experiencing the total absence of support now! I have wrote several mail to support for a problem on activation (reactivation?) and no response....
Suddenly (I have bought a illimitate licence, I never installed AVS programs on more than one Pc - this Pc, on my licence page may licence is signed like "Active" in green) the AVS program tell me that licence has expired or that I violated the licence terms with installation on multiple Pcs (What PCs?), I tried to reinstall AVS programs, I deleted the licence file from the folder AVS (as suggested in activation issues), I request again my licence number ( it was resent quickly): nothing is happened, I cannot reactivate my programs! I wrote to support and nothing.... only silence. What can I do? I try the forum too...
Nat
Posts: 2260
Registered: 03.07.2008
10.12.12 05:41:06
To: tanomo

Dear User,

We are really sorry for the delay in reply and inconveniences caused.

Your request was processed at AVS Support System

You might have updated (added) some components of your PC several times, that caused the regitration issue.

Best regards.
Posts: 2
Registered: 11.04.2013
11.04.13 17:13:54
Is there anybody out there? I have just transferred my hard disk to a new computer, and I have used the support form to let AVS know this and my change of email address - but there is absolutely no response! This is a pity as I have had no problems with using the software up to now - it has been good. However my lifetime subscription is useless to me unless I can get some response to reactivate my software. This is shabby. Please can someone respond and help my get this up and running again?
Nat
Posts: 2260
Registered: 03.07.2008
12.04.13 11:39:02
To: eric.bryant@uwclub.net

Dear user,

We are really sorry for the delay in reply and inconveniences caused.

Your request was answered at AVS Support System.

Please let me know if I can be of any further assistance to you.

Best regards.
Posts: 2
Registered: 11.04.2013
12.04.13 11:59:03
Now resolved satisfactorily. Thank you for your courteous reply.
Posts: 1
Registered: 12.04.2013
12.04.13 15:34:08
I also havent had any support from any one at AVS team
im extremely desperate to get this project finished by the weekend & its making me seriously anxious.
does any one know why the disk menu & chapters aren't being produced with the other material...??? any help will be so appreciated thanks in advance!!!
Nat
Posts: 2260
Registered: 03.07.2008
15.04.13 04:56:34
To: b.c.burgess@hotmail.com

Dear user,

You have been answered in AVS Support System, please check the answer of your support manager.

Let me know if I can be of any further assistance to you.

Kind regards
Posts: 1
Registered: 27.04.2013
27.04.13 19:35:19
Nat:
To: b.c.burgess@hotmail.com

Dear user,

You have been answered in AVS Support System, please check the answer of your support manager.

Let me know if I can be of any further assistance to you.

Kind regards



6days waiting for response... what is the purpose of an 'unlimitred license' - and when will you respond to 'install refusal' ---
Nat
Posts: 2260
Registered: 03.07.2008
29.04.13 06:58:49
To: richardthomasus@yahoo.com

Dear user,

You have been answered in AVS Support System, please check the answer of your support manager.

Let me know if I can be of any further assistance to you.

Kind regards
Posts: 2
Registered: 25.09.2013
25.09.13 23:26:39
I have installed avs4you on my new laptop but can not register because it indicates failed registration too many computers installed. Given that I have not used the software since 2011 and no longer have those computers that were replaced over the years by this one, I need help activating my code. I have an unlimited active subscription and have been kindly begging for assistance the last 8 hours as I am working on a annual video for my daughter's birthday. We do one every year and I am down to 7 days to finish. It wont take me long, but I need to be able to use the software I purchased. If I had it on other computers, I honestly wouldn't be here begging for help. Support request have been entered. A total number of 4 over the last 8 hours. Please help!!!!

Thank you,

April D. Holcomb
Posts: 2
Registered: 25.09.2013
25.09.13 23:26:42
I have installed avs4you on my new laptop but can not register because it indicates failed registration too many computers installed. Given that I have not used the software since 2011 and no longer have those computers that were replaced over the years by this one, I need help activating my code. I have an unlimited active subscription and have been kindly begging for assistance the last 8 hours as I am working on a annual video for my daughter's birthday. We do one every year and I am down to 7 days to finish. It wont take me long, but I need to be able to use the software I purchased. If I had it on other computers, I honestly wouldn't be here begging for help. Support request have been entered. A total number of 4 over the last 8 hours. Please help!!!!

Thank you,

April D. Holcomb
Nat
Posts: 2260
Registered: 03.07.2008
26.09.13 06:23:47
To: april.holcomb@gmail.com

Dear April,

You have been assisted in AVS Support System.

Please note that support is provided within 48 hours.

Let me know if I can be of any further assistance to you.

Kind regards
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