Hi, its me (NJN), I had to create this second profile (NJN2) because for some reason it wouldnt let me log in with the NJN one (said it didnt recognise my email address...even though I'm quite certain I was typing in the same one I registered with), so I dont know if that was my error or a system glitch, but I've had to re-register, sorry about that and the delay in my response.
First, thanks for the tip re accesssing the chapters, once clicked correctly they were there all along (oops...) so thanks for clearing that up :)
The remaining problems are still unresolved, here are the specifications you asked for. But please note first as this is important, the menu page being cut off (ie reduced in width with two black vertical bars on either side of the screen) if happening with ANY format I have tried to produce...ie HD, High Quality, Good Quality, PAL/NTSC etc etc it doesnt make a difference - i have gone through about 25 dvds and not had one successfully burned menu page yet. I have been forced to reduce my original title from MICHAEL JUNIOR CHRISTENING to MICHAEL JNR CHRISTENING, just to make sure it all fits in (once again, despite the fact when viewed through the Editor program - the original title fits perfectly). Its just bizarre that the rest of the video itself is not affected...ie the reduction in width is only happening to the menu page, then the rest of the video is normal. So its definitely a menu-specific problem.
1) The menu style I am using is ALBUM
2) The aspect ratio: is 16:9 (I have done enrything is this same ratio)
3) I have tried burning in both PAL and NTSC (as my dvd recorder plays both)
4) Production in Divx, HD ratio 1080P is the one which will not play the music in the menu page (even thought is plays in the software). In fact, in general, trying to do anything in High Definition Divx seems the most problemtaic, ive found the AVS software crashes far more during that production process than with any other process, and sometimes wont burn the menu at all even without the music (but I know system crashing is a whole other issue being discussed elswhere, but I just thought it may be relevant to mention that Ive encountered that repeatedly too).
At this stage, I would just like to be able to produce a menu preset to look the same on a dvd as it does when viewed in the software.
Thanks for your ongoing help.