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Posts: 5
Registered: 14.12.2009
14.12.09 07:38:30
I've been working on a project but once it's saved I get the error message "corrupt project or has an invalid format" when I try to open it again. Then the program closes. It happens when I import a video and it doesn't matter what the video format is, AVI, WMV, MPG. I even tried to convert the video with AVS video Converter and it still doesn't work. Everything else seems to work just can't open a saved file which is a really bad thing. I've tried to re-install the software but no help. Anybody got any ideas how I can get my projects back. I just started all this a couple of days ago so everything should be the latest and (a-hem) greatest.
Posts: 2396
Registered: 29.01.2012
15.12.09 07:26:23
To: StarGazer


Hello,

There is a bug in current version of AVS DVD Authoring opening projects created with previous versions. We apologize for the inconvenience caused! Our developers will correct it as soon as possible. We will inform you when the fix is ready. Please wait.

Best regards.
Posts: 5
Registered: 14.12.2009
15.12.09 07:47:21
To: Vlad
Just to clarify. The projects were created with the current version.
As a matter of fact once I import any video, save as...project, then immediately try open said project I get the error and the program closes.
I don't even have to clear the currect project. It's still there but opening it again once saved it errors out.
I never had a previous version.

Looking forward to the fix (or a refund)
Posts: 5
Registered: 14.12.2009
15.12.09 07:54:17
To: Vlad
Oh I guess I should also say that everything else doesn't seem to have the error effect.
That is I can use text, jpgs, even use the very same video clip in the chapter box (without actually importing the video).
I can save all that and open it back up just fine. ONLY when I import a video does the error occur.
Posts: 2396
Registered: 29.01.2012
16.12.09 05:11:36
To: StarGazer


Thank you for the information. Yes, this bug can also occur working with projects from current version. We are very sorry for the inconvenience. I can assure you the problem will be fixed very soon.
Posts: 5
Registered: 14.12.2009
16.12.09 05:45:29
To: Vlad
Okey-dokey, I'll be waiting for it.
BTW I've sinced used some of the other software without a problem so far.
Just one thing, is there a way to select the number of copies you want to make with DVD copier.
I make "family dvd"s and need to make many copies to pass out.
Posts: 5
Registered: 14.12.2009
16.12.09 05:50:15
To: StarGazer
never mind the copy question, I found the answer.
Posts: 2396
Registered: 29.01.2012
17.12.09 07:49:54
To: StarGazer


I'm glad to inform you that our developers have created the fix for the problem. Please download the attached zip archive, unpack it and save AVSDVDAuthoring.exe file to the directory C:\Program Files\AVS4YOU\AVSDVDAuthoring replacing the old one. Then try working with your project again. Please inform us if the solution has helped.
Attached files:
Posts: 3
Registered: 20.12.2009
20.12.09 19:47:39
To: Vlad


Let me be the first to say THANK YOU!!! This did work for me. I have a large project I am working on and it was frustrating having to recreate everything. THANK YOU...I would suggest updating the download version with this.
Posts: 2396
Registered: 29.01.2012
21.12.09 01:20:12
To: Spiguy


Thanks for your feedback! We are glad that the problem has been solved and we apologize for the inconvenience caused. The download version will be also updated asap.
Posts: 2396
Registered: 29.01.2012
03.01.10 06:31:12
The fix will be included into download version as soon as possible.
Posts: 1
Registered: 10.01.2010
10.01.10 10:06:06
I reinstalled the new version and i still get the same error message any suggesting?
Posts: 2396
Registered: 29.01.2012
11.01.10 02:37:19
To: jasper@etinsight.com


Please try the solution given in this post - http://forum.avs4you.com/posts.aspx?lng=ENG&t=2043&p=1#8786

Regards.
Posts: 9
Registered: 12.03.2010
19.03.10 19:17:24
To: Vlad

To: Nadin



this regard ticket created. Funny how you search for something before creating a ticket then immediately afterwards you stumble upon the correct thread. thanks for you assistance. Your products are great.
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