To: atlreed@aol.com
Try uninstalling the software completely:
1. Go Start> All Programs> AVS4YOU> Uninstall.
2. Go Start> Run... Print
regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).
3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:)> Documents and Settings> All Users>>Application Data>AVS4YOU (delete it).
Download and install
the latest version.
If the problem persists, please write back. Attach your PC configuration.