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Posts: 8
Registered: 02.09.2009
02.09.09 06:56:54
Can any tell me why every time I try to open AVS EDITOR 4 the program crashes by computer? I did get it to open once, yes once. After I completed that project, and opened it again BAM, crash again. Support via email from this company sucs,. I have sent 5 emails in a week with no return. I have tried redownloading the program, same thing every time, click it and CRASH
Can anyone HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'*OK*' I would attach the erro message but its from a DOS prompt.
Administrator
Posts: 1786
Registered: 22.01.2009
03.09.09 00:35:17
To: nchsbooster

We'll contact you promptly on the support page. Please accept our apologies for the delay occured.

Best regards
Posts: 8
Registered: 02.09.2009
03.09.09 06:51:03
To: nadin
Thanks for getting back to me, I was feeling so alone on this, I am in the middle of the re-install, I hope you are still online when its all complete..( crossing fingers this works)...by the way I did update my video driver thinking that may work, but it didn't help. Talk soon
Posts: 8
Registered: 02.09.2009
03.09.09 06:59:44
To: nadin
Well it crashed as suspected, will unzip the files you sent and perform that task next, DONT GO ANYWHERE until I return...lol
Posts: 8
Registered: 02.09.2009
03.09.09 07:43:19
To: nadin

I have done all the steps, more than once, new problem, I CANT SEE THE ERROR REPORT that the zip file was to make.....it says " The application has encountered a problem. We are sorry for the inconvenience, Please tell us about this problem.
blah...blah another sentence that says we have created a a report"...where do or how can I get the report to screenshot and send. I click send........with the attach screenshot to bug report box checked, then click send.....it opens my email client, i have no report


what now!
Administrator
Posts: 1786
Registered: 22.01.2009
04.09.09 00:39:17
To: nchsbooster

I have sent you a reply on the support page. Please check it up.

Best regards
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