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Experienced User
Posts: 119
Registered: 01.01.2009
07.09.09 11:05:37
just installed the latest version of Audio Converter6. The programme is running fine, but not being picked up as installed by the navigator. When I click on that name, navigator says Converter6 is not installed, even though it is. Tried uninstalling and reinstalling twice with same result.
Administrator
Posts: 1786
Registered: 22.01.2009
08.09.09 00:30:37
To: jcthomson

This is a known issue and our developers are aware of it. They will correct the problem promptly.
Anyway, thank you for the comment.
Posts: 1
Registered: 07.10.2009
08.09.09 00:31:37
Hi.
I just have installed my AVS-programs, but after installing Audio Converter 6 I discovered that it dont show up as installed in the software-navigator. All the other programs shows up in software-navigator as installed, but not Audio Converter. Please help me out here - program works perfect, but it's annoying not having it available in the navigator..

Something must be wrong, but waht is it ???

Teddy
Administrator
Posts: 1786
Registered: 22.01.2009
07.10.09 23:05:46
To: Teddy

We hoped the problem was corrected, but obviously it was not. Our developers wil do their best to fix it at an early date.

Regards
Experienced User
Posts: 119
Registered: 01.01.2009
03.11.09 02:49:52
To: nadin
now works fine in latest version of navigator.
Posts: 1
Registered: 04.01.2010
04.01.10 20:00:24
I'm still having the same problem with the latest software!
Administrator
Posts: 1786
Registered: 22.01.2009
06.01.10 03:27:06
To: dkdj5

Try reinstalling the programs:

1. Go Start> All Programs> AVS4YOU> Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:)> Documents and Settings> All Users>>Application Data>AVS4YOU (delete it).

Download and install the most up-to-date versions of AVS software.

Regards
Posts: 9
Registered: 12.03.2010
12.03.10 16:47:55
I followed those same instructions and still have the same problem. I'm also running Vista.
Posts: 2
Registered: 14.03.2010
14.03.10 10:41:51
Jonkincy:
I followed those same instructions and still have the same problem. I'm also running Vista.


I have the same problem. Running Windows 7
Administrator
Posts: 1786
Registered: 22.01.2009
15.03.10 01:02:37
To: hahn.k@comcast.net
To: Jonkincy

Complete software reinstallation should solve this problem. Here are the instructions for Windows Vista and 7:
1. Go Start > All Programs > AVS4YOU > Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok.
In the opened Registry Editor window please find and delete all AVS4YOU folders:

HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files > AVSMedia (delete it).
Go Local Disc (C:) > ProgramData > AVS4YOU (delete it).

Now download the newest programs one by one from our downloads page and install them.

Hope these recommendations are helpful.
Posts: 2
Registered: 14.03.2010
03.04.10 19:53:46
To: nadin

Thanks - That worked for me.
Did notice, I no longer have the software to check my computer information & speed test. Is this still available? Can not find it on your web site.
Posts: 2396
Registered: 29.01.2012
05.04.10 03:01:47
nugget:

Did notice, I no longer have the software to check my computer information & speed test. Is this still available? Can not find it on your web site.


Hello,

Unofortunately, we stopped developing AVS System Info software and it is no longer avaliable on our website. We apologize for the inconvenience caused.

Best regards.
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